Internal connection


Important requirements

  • To be able to log in, your browser MUST accept session cookies.
    If cookies are not enabled, you will always be redirected to the main application index page when attempting to login.
  • Your browser MUST support JavaScript and JavaScript MUST be enabled.
Warning: please do not create bookmarks referring the login page, as this can cause errors.

Log in to application

Supported browsers

You can log in to the online services with the current release of the following browsers:

  • Internet Explorer
  • Mozilla Firefox
  • Google Chrome
  • Safari
  • Opera
  • Microsoft Edge

Additional restrictions regarding the version of the compatible browsers may exist depending on the application you want to access.

Connecting with a LuxTrust product

To use a LuxTrust product - Smartcard, Luxemburgish id-card, Signing Stick or Signing server certificates (Token) - you must first configure the computer to be used. See below.
With the commencement of the law of the 19th of June 2013 regarding the identification of physical persons (loi du 19 juin 2013 relative à l'identification des personnes physiques, ), connection to the online services of the Sate of Luxembourg is possible with your Luxembourgish id-card if you opted for the activation of the certificates in your request for the id-card.
To use your id-card you need a contactless reader and the PIN of your card.
Readers can be bought at the Centre des Technologies de l'Information de l'Etat (11 rue Notre-Dame, L-2240 Luxembourg) and at several communes.
  1. Activating your certificate
    If you have just received mail from LuxTrust containing your access codes and the product, you need to activate your certificate.
    To do this, make sure you have your access codes nearby (LuxTrust letter), click on and follow the instructions.
  2. Downloading and installing the LuxTrust software
    The software required for the LuxTrust SmartCard or USB Signing-stick products to work (called "Gemalto/LuxTrust middleware") must be installed on the computer you are using.
    To do this, click the following link: and download the middleware that matches the LuxTrust product you are using and the Windows version running on your computer. Install the software.
    Note: You don't have to install this software if you're using a Token.

Note: Using a proxy may prevent a login with a LuxTrust product. The message "No certificate was sent by your browser" will be displayed in that case.
Note: Restrictions on the usable LuxTrust product type may exist depending on the application you want to access.

Connecting with a LuxTrust product via the Orely solution

The connection is done through the LuxTrust authentication service.
  • With a Smartcard or a Luxembourgish identity card (eID) or a USB stick (Signing stick)
    Make sure that the reader/stick is properly connected to the computer.
    Important notice: your operating system will need a few seconds in order to recognize your Smartcard after you insert it in the card reader.
    Click on the corresponding image. Please select your certificate in the new specific screen.
    Enter your PIN code and click on the "Authenticate" button.
  • With a Signing server Certificate (Token)
    Click on the corresponding image. A new specific screen will be displayed.
    Enter your LuxTrust ID and password.
    Click on the token's button to make it generate an OTP (a code it will display).
    Enter the code in the associated field.
    Click on the "Authenticate" button.
Important notice: you can use the same user name / product to log in to multiple applications. You don't have to ask for a different user name for each application you are using.