- To be able to log in, your browser MUST accept session cookies.
If cookies are not enabled, you will always be redirected to the main application index page when attempting to login.
Log in to application
You can log in to the online services with the current release of the following browsers:
- Internet Explorer
- Mozilla Firefox
- Google Chrome
- Microsoft Edge
Additional restrictions regarding the version of the compatible browsers may exist depending on the application you want to access.
Connecting with a LuxTrust productTo use a LuxTrust product - Smartcard, Luxemburgish id-card, Signing Stick or Signing server certificates (Token) - you must first configure the computer to be used. See below.
Activating your certificate
If you have just received mail from LuxTrust containing your access codes and the product, you need to activate your certificate.
To do this, make sure you have your access codes nearby (LuxTrust letter), click on http://activate.luxtrust.lu and follow the instructions.
Downloading and installing the LuxTrust software
The software required for the LuxTrust SmartCard or USB Signing-stick products to work (called "Gemalto/LuxTrust middleware") must be installed on the computer you are using.
To do this, click the following link: http://drivers.luxtrust.lu and download the middleware that matches the LuxTrust product you are using and the Windows version running on your computer. Install the software.
Note: You don't have to install this software if you're using a Token.
Note: Using a proxy may prevent a login with a LuxTrust product. The message "No certificate was sent by your browser" will be displayed in that case.
Note: Restrictions on the usable LuxTrust product type may exist depending on the application you want to access.
Connecting with a LuxTrust product via the Orely solutionThe connection is done through the LuxTrust authentication service.
With a Smartcard or a Luxembourgish identity card (eID) or a USB stick (Signing stick)
Make sure that the reader/stick is properly connected to the computer.
Important notice: your operating system will need a few seconds in order to recognize your Smartcard after you insert it in the card reader.
Click on the corresponding image. Please select your certificate in the new specific screen.
Enter your PIN code and click on the "Authenticate" button.
With a Signing server Certificate (Token)
Click on the corresponding image. A new specific screen will be displayed.
Enter your LuxTrust ID and password.
Click on the token's button to make it generate an OTP (a code it will display).
Enter the code in the associated field.
Click on the "Authenticate" button.